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TESTIMONIALS

You can check out our full set of reviews on Google for both our Torquay and Paignton sites, and on Facebook. There are over 200 of them!

We always appreciate clients leaving us a positive review online, and love to share positive feedback with our team.

Google Review, May 2025
“This vet is friendly, caring and independent. Your receive an excellent service and my dog George loves going there! A great team. Highly recommend it.”
Google Review, April 2025
“We said goodbye to our almost 17-year-old Collie a little over two weeks ago after having shared our lives with her for around five-and-a-half years.  Greenbay were with us throughout that time and right to the end and I can’t overstate how grateful we are for all the care, advice and support we received in that time.  I can’t imagine another veterinary practice being more fantastic in supporting the important creatures in our lives and I unequivocally recommend Greenbay completely, wholeheartedly and with a deep well of gratitude in my memories of our Gorgeous Girl.”
Google Review, January 2025
“Just want to say a big thank you to all at Greenbay vets after the the excellent way we were treated when diagnosing Suka’s illness. We were seen immediately and Suka was examined by Michelle thoroughly and the next day by Jemma also thoroughly. A course of treatment has put her back on her feet. So hats off to you.”
Google Review, October 2024
“Our Border Collie has just had a full hip replacement here. We can not fault them at all. We have had the best care for our Milo, and he is recovering exceptionally well. We will be forever grateful to all the staff involved.”
Google Review, September 2024
“We have two cats one has just been spayed, the other has just had his first injection. The kindness everyone shows to our pets and the way they in turn react to the vets and nurses makes us feel they couldn’t be in safer hands.
We wouldn’t consider going anywhere else.”
Google Review, August 2024
“We cannot thank John and everyone at Greenbay enough for the care that Pippa has received with her luxating patella operation followed by the removal of many teeth which has made her so much happier. A special thanks to Donna in reception who is always so kind and also to Claire, the font of all knowledge regarding claim forms! We have always brought our dogs to Greenbay safe in the knowledge that they will receive the very best care and attention.”
Google Review, November 2023
“I absolutely love this vets. My cat Marmalade is over weight and I have felt terrible. They show so much kindness and understanding plus genuine care for my big boy.”
Google Review, October 2023
“Can’t fault the care all staff have given with our new puppy.”
Google Review, September 2023
“I’ve been with Greenbay for a year with my dog Peanut. Great service every time. Monthly plans are a great help for me to keep on top of flea treatments. Had some extra behavioural work with Laura, which is helping me and Peanut hugely.”
Testimonial about RVN Laura Holderness’ behaviour advice, August 2023
“Greenbay Vets Torquay provide an all round professional service which is friendly and helpful. My kitten (Teddy) does not enjoy being around people, his whole body vibrates even before the doorbell rings and he runs off to hide in his safe space. I sought advise from Greenbay and Laura was extremely helpful. Laura took the time to discuss various ideas with me, like using more than one litter tray, creating multiple eating stations and trying Calmex, etc.  Laura was patient and answered all my questions and also supported my decisions. Thanks to all the support and advise, Teddy is growing braver by the day, he has even popped his head out to say hello to my regular contractor which is a very good sign indeed. Thank you Greenbay Vets and especially Laura for helping Teddy to become a brave little cat.”

Testimonial about RVN Laura Holderness’ dog behaviour clinic, August 2023

“We had an initial consultation with Laura as our rescue dog, Norman, was incredibly stressed and reactive due to circumstances when he was a pup.  Laura was incredibly patient and took a lot of trouble to find out the background and different behaviours that Norman was showing.  She gave us so many helpful tips and ways of calming him and a clear training plan.  We have worked through many of these and Norman is definitely showing a big improvement.  Many of our friends and family have noticed, including his groomers, who felt there had been a big change.  Laura has also taken the trouble to follow up on several occasions and offer further advice.  I can’t recommend her highly enough!”

Google Review, July 2023

“Had a emergency with my dog, straight down and straight in absolutely brilliant and they care about the animals, reception staff Donna and sue are always friendly with a smile, all the staff I’ve met are fantastic, even with us when I got upset, I’ve changed to these vets on there outstanding reviews and word of mouth 👍💕💕 keep up the good work Greenbay 💕”

Google Review, December 2022

“Best vets we have ever had. Unfortunately due to circumstances beyond our control we are leaving the area after a very short time but we will miss Greenbay Vets very much. Our kitty is quite nervous of strangers and vets but John was absolutely amazing with her and made the visit much less traumatic for hey than normal. Highly recommend if you are looking for a vet in Torquay!”

Google Review, December 2022

“Donna on reception is so friendly and helpful. The vet was extremely good and informative. Highly recommend.”

Facebook Review, July 2022

“Absolutely amazing… nothing to much trouble… their service is just outstanding… their love of animals shines though … the best in the bay”

April 2022
“I cannot thank and praise the staff at Greenbay Vets enough for all the help they have given me with my 2 year old Cockapoo Bruno.  Unfortunately Bruno is a very anxious dog who is hyper-sensitive to sounds and suffers with separation anxiety.   From a young age I have taken him into Greenbay, Torquay regularly to try to de-sensitise him.  However, after problems with his ears he became terrified of the vets again.  He even had to be examined in the Reception area as it was too stressful for him to be taken into the clinic room!
When his ears became bad again I really didn’t know how I was going to get Bruno the help he needed. However, once again, with the amazing support, kindness and patience of the staff together with a HUGE amount of treats!!! he completely turned a corner.  Ines and Laura, Veterinary Nurses, together with Donna the Receptionist worked tirelessly with Bruno every week for 30 minutes to help him become more comfortable in the surgery with all the noises and comings and goings.  They made such a difference that Bruno was actually wagging his tail in the end and pulling on the lead to get into the surgery!
Recently Bruno had to have an operation to remove a foreign body from his tummy and I really wasn’t sure how he was going to cope.  Thanks to all the kindness and time that Greenbay have extended to Bruno he coped amazingly well.  He was able to be handled and examined without sedation and even coped when I had to leave him.  The aftercare has been second to none and Bruno is like a different dog where visits to the vets are concerned!!
I cannot express my gratitude enough for all the support Bruno and I have received at Greenbay and I wouldn’t hesitate in recommending them to anybody looking for a veterinary practice.
Thank you so much Greenbay.
Bruno’s Mummy”

April 2022

“I fortunately decided to move my Jack Russell from another veterinary practice, to Greenbay, shortly before she ruptured her cruciate ligament. From the consultation with John, through to the operation and recovery, Greenbay have been outstanding!  She walked out of the operation on all four legs and with the correct advice for her aftercare, she went from strength to strength. All the staff are fantastic, caring and friendly. I’ve mostly seen the nurses and receptionists, post op for her follow up laser treatment and have really got to know them, they are all really lovely and very professional. My insurance claims have been dealt with swiftly by Claire, she’s been amazing, ensuring we are reimbursed quickly. A huge thanks to John and all that have treated Peggy and helped us through her journey to recovery. Thanks to Katie, Laura H, Ellen, Laurie, Caz, Donna and Claire. We are almost there and looking forward to the summer when she can hopefully run free again.”